Sales Support at Telecel
Sales Support
Telecel
Jobs In Accra
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How to Apply
- 1. Scroll down patiently and read the description and qualification of the Job
- 2. Click the Apply Here button and follow the instructions provided. Goodluck.
Job Description
Role purpose:
The Sales Operations Support and Capabilities Analyst is responsible for supporting the sales team with day-to-day operational tasks, analyzing sales data, managing logistics, and improving sales processes. This role requires strong analytical skills, attention to detail, and the ability to work collaboratively across departments to drive sales efficiency and effectiveness.
Key accountabilities and decision ownership:
1. Sales Operations Support:
• Provide administrative support to the sales team, including data collection and entry, report generation, and access management.
• Assist in the preparation and distribution of sales materials, presentations, and proposals.
• Support Channels Development with SCM Requisitions, Invoicing, Pos, Warehouse Inventory management and reconciliations and Management reporting.
• Manage sales team calendars and coordinate meetings, travel arrangements, and events.
2. Data Analysis & Reporting:
• Collect, analyze, and interpret sales data to identify trends, opportunities, and areas for improvement.
• Generate regular sales reports, dashboards, and performance metrics for senior management.
• Develop and maintain sales forecasting models to support strategic planning.
3. Sales Training and Development:
• Conduct an assessment of training and developmental needs across Sales Channels.
• Assist in the development and delivery of sales training programs and materials.
• Support new hire onboarding and ongoing training initiatives.
• Track and report on the progress and effectiveness of training programs.
4. Logistics Management Support:
• Understudy Logistics Management as a deputy to Commercial Logistics manager as a business continuity strategy
• Support coordination of the logistics of sales activities, including shipping of sales materials, product samples, and promotional items.
• Manage relationships with logistics providers to ensure timely and cost-effective delivery of materials.
• Track and report on logistics performance, identifying areas for improvement and implementing corrective actions.
Core competencies, knowledge and experience:
• Basic proficiency in Microsoft Office Suite (e.g., Excel, Word, PPT) and development tools.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Excellent communication and interpersonal skills, with the ability to present findings and recommendations clearly.
• Ability to work independently and manage multiple tasks simultaneously.
Technical / Professional Qualifications:
• Bachelor’s degree in business administration, Marketing, Finance, Logistics, or a related field.
• 2 years of experience in sales operations, sales support, logistics management, or a related role.
• Familiarity with Sales Enabling tools and techniques.
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