Supervisory Manager at Knoxxi Limited
Supervisory Manager
Knoxxi Limited
Jobs In Accra
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Knoxxi Limited is a leading supplier of accessible, available and affordable healthcare solutions meant to bridge the healthcare gap in Ghana. We are committed to enabling communities through the provision of accessible and affordable health services delivered by devoted professionals.
Job Summary:
We are looking for an energetic and experienced Supervisory Managers to lead and bolster our team of Health Connect Specialists. The Supervisory Managers will manage the day-to-day operations of the specialists, guarantee effective service delivery, adherence to company protocols, and the accomplishment of health impact goals.
Responsibilities:
· Candidate will coach, support and lead a team of Healthcare personnels to guarantee high performance and motivation.
· Candidate will conduct customary team gatherings to audit performance, address challenges, and share reforms and upgrades.
· Candidate will provide continual training and elevation opportunities to enhance the skills, abilities and knowledge of personnel.
· Candidate will help in setting performance targets, objectives and goals for Health Connect Personnel.
· Candidate will lead personnel to meet and surpass expectation and performance targets and health impact objectives.
· Candidate will monitor the performance of agents in capturing vitals, dispensing pharmaceutical drugs, and educating customers.
· Candidate must ensure groundbreaking Quality Assurance strategies and practices are implemented and frequently updated.
· Candidate must create cordial relationships with client, community leaders, customers and other stakeholders to foster smooth operations.
Qualifications:
· Bachelor's degree in Business Administration, Human Resource or equivalent experience in a related field preferred.
· HND holders with significant experience are also encouraged to apply.
· Proven experience in a supervisory or management role within healthcare, community outreach, or customer service.
· Excellent communication and interpersonal skills
· Proficiency in using mobile devices and digital applications for data collection and reporting.
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