D Barfi Guest House seeks the services of a friendly, organized, professional, qualified, and hardworking individual for the Front Desk Executive/Receptionist position. The ideal candidate will be the first point of contact for visitors and clients, manage reservations, handle administrative tasks, and coordinate with housekeeping. The ideal candidate must have a Bachelor’s Degree in Business Administration. As follows are the responsibilities and qualifications for the position;
Responsibilities
· The candidate will be responsible for greeting visitors courteously and professionally.
· The candidate will handle check-ins /outs and address inquiries
· The candidate will be responsible for scheduling and confirming appointments, meetings, and conferences
· The candidate will perform clerical duties such as filing, photocopying and faxing
· The candidate will manage incoming and outgoing mail and packages
· The candidate must ensure the reception area is clean, organized and presentable
· The candidate will respond to client and visitor inquiries efficiently and accurately
· The candidate will be responsible for communicating with staff members to relay messages and coordinate activities
· The candidate will be responsible for processing payments, handling correspondence, and maintaining guest documentation
· Proven experience in hospitality/customer service is an added advantage
Qualification
· HND or Bachelor’s Degree in Business Administration
· Previous experience as a receptionist or in a similar customer service role
· Excellent written and verbal communication skills
· Proficiency in Microsoft Office suite (Excel, Word, PowerPoint)
· Excellent coordination and interpersonal skills
· Strong organizational and multitasking abilities
· Good time management skills