About the Company: Highland is the smart choice, providing a comprehensive range of solutions to meet the needs of Ghana’s residential, commercial, and industrial construction projects, installations, and buildings. We are part of DOITBEST Corp; a member-owned US company which allows us to leverage over 65,000 product options, 7000 vendors, and a purchasing power of more than $2 billion. Key Brands Include: Cifial and Sanitana Sanitary Ware, Delta Faucets, Hunter Fans, and Drylok Waterproof, & Duramax Paints
Website: www.doitbestgh.com
Mission: Our mission is to improve the lives of our customers by providing them with quality merchandise, variety, and honest value.
Job Summary:
A high-performing Senior Sales Associate to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. He/she will be responsible for maintaining customer satisfaction by working with customers/clients (contractors, architects, interior designers etc.) in selecting products from our portfolio.
Key Responsibilities:
· Achieve growth, and improve market share and profitability targets.
· Provide expert product knowledge, selection assistance and customer service.
· Use consultative sales and interpersonal skills to pursue close sales opportunities.
· Execute project outreach/sales and ensure compatibility between customer desires/needs and product offerings.
· Build and promote strong long-lasting customer relationships.
· Present sales reports and realistic forecasts to the management
· Identify emerging markets and market shifts while being fully aware of new products and competition status
· Assist with designing and executing sales campaigns and promotions
· Learn about the company, brands, key sales drivers, and competitor activities
· Follow company policies and procedures
Other Duties:
· Assist in in-store sales activities and uplifting customer service experience.
· Respond to social media posts and develop discussions.
· Assist with inventory counts and reconciliations.
· Assist with duties as assigned.
Desired Career Experience:
· Minimum of 5 years experience in retail/wholesale/project sales environment.
· Consultative
· Proficient in excel based systems and data manipulation
· Demonstrated collaborative skills and ability to work well within a team
· Ability to prioritize, problem-solve, plan and budget
Skill Set:
· Self-starter
· Customer/Client Focus.
· Communication Proficiency
· Performance Management.
· Initiative
· Results Driven.
· Organizational Skills
· Presentation Skills
· Problem-solving skills