Aspen Resolve, a juices and cocktails company in Accra, is seeking hardworking and qualified individuals for the position of an Administrative Assistant. The ideal candidate should be able to manage all correspondence across all companies’ communication and social media platforms. As follows are the responsibilities and requirements for the position;
Responsibilities
· Candidate will manage correspondence across all companies’ communications and social media platforms
· Candidate will manage the flow of information in and out of the company. This must be done promptly and accurately.
· Candidate will contact customers regularly for orders and provide after sales service that gives the best customer experience.
· Candidate must improve customer satisfaction and loyalty by ensuring interactions meet customer needs successfully.
· Candidate must maintain filling systems, ordering supplies and preparing weekly and monthly reports.
· Candidate must act as liaison between the production team and customers, making sure that orders and deliveries meet customer demands and expectation
· Candidate must provide information to clients and staff and assist with projects
· Candidate will coordinate external and internal events of the business
· Candidate will perform other duties that may be assigned
Qualification
· Bachelor’s Degree in any Discipline
· 2-3 years proven work experience in a similar role in a start-up or corporate field
· Excellent writing and verbal communication skills
· Good interpersonal skills
· Excellent planning, organization and efficiency skills
· Ability to multitask, manage social media platforms and meet changing deadlines is essential to the position
· Willingness and ability to work around the clock to achieve business goals